Air France Korea
Customer Care

If you wish to make a claim or suggestion relating to an Air France flight, please send it to us at:



Air France Customer Care

11th Floor, Korean Airline Building

#41-3, Seosomun-dong, Chung-ku,

Seoul 100-110




Don't forget to send original supporting documents which will allow us to process your request more efficiently. The documents include invoices, e-ticket receipt, boarding pass, baggage tag, etc.

Fax: 02-3483-1030

Phone: 02-3483-1033 (Please follow the below steps to get connected with an agent)

Step 1. Press 2 for French or Press 3 for English

Step 2. Press 5 for all other inquiries

Step 3. Press 3 for customer relations

(Business hours: Mon~Fri 10:30~12:00 / 14:00~15:30)

 

Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date? The Flying Blue Customer Care department is here to help and will answer all your questions.