To find items you have lost or forgotten on one of our aircraft or in an Air France lounge you can contact the Lost and Found Property office by:
Sending a fax to: +33 1 41 56 20 68
Or
Sending an e-mail to: mail.objets.trouves@airfrance.fr
Declaring a baggage incident or lost property
Were you unable to locate your baggage on arrival or was it damaged?
Did you leave any personal belongings or carry-on baggage onboard an Air France aircraft, in a waiting room or at a check-in desk?
We do our best to help you resolve these issues.
Lost in airport
To find items you have lost or forgotten anywhere else during your journey please contact the airport´s Lost and Found Department directly. Their contact details are available on their website.
Charles De Gaulle Airport:
Terminal 2 :
Telephone : +33 1 48 16 63 83
E-mail : objetstrouvescdg2@adp.fr
Paris - Orly Ouest :
Telephone : ++33 1 49 75 42 34
Fax : ++33 1 49 75 35 22
Please note Any objects unauthorized in the cabin will be removed by the police. Air France does not take any responsibility for these prohibited objects.
Charles De Gaulle Airport:
Terminal 2 :
Telephone : +33 1 48 16 63 83
E-mail : objetstrouvescdg2@adp.fr
Paris - Orly Ouest :
Telephone : ++33 1 49 75 42 34
Fax : ++33 1 49 75 35 22
Please note Any objects unauthorized in the cabin will be removed by the police. Air France does not take any responsibility for these prohibited objects.